Contact Us

We're all about keeping it real and staying in touch. Looking to create a unique, one-of-a-kind kit, we’ve got your back. Got questions about your order, delivery or need to make a change, we’re happy to help. Need to return or exchange something? We’ve got you covered. Sizing, dating advice or are curious about our latest collections, you’ve come to the right place.

Heres how you do it:

Reach Us by Email

The best way to get in touch with us is through email. We’ll get back to you as soon as possible. Whatever you need, we’re all ears.

Email: hello@neohyphen.com

Slide Into Our DMs on Social Media

If you’re on social, you connect with us on Instagram and Facebook. We love to keep in touch with our community and share what’s coming up next. Seriously, follow us for updates, behind-the-scenes and more.

Instagram: @neohyphen

Facebook: @neohyphen

Our Support Hours

We’re available to help during the following hours. We might not always be quick to reply on weekends or holidays, but don’t worry, we’ll get to you as soon as we’re back!

Mon - Fri: 9am - 5pm
Sat - Sun: Closed
Public Holidays: Closed

We’re Here for You

Our goal is to provide the best customer experience possible and we want to make sure your journey with Neo Hyphen is smooth from start to finish.